Sales & dispatch

The on line version of our catalogue is here. Alternatively you can download and print our catalogue: Woodleigh Nursery 2013 Catalogue [PDF] and Woodleigh Nursery Order Form [PDF] if you wish).

All prices listed in our catalogue are inclusive of GST.

How do I purchase plants from Woodleigh Nursery?

Woodleigh Nursery dispatches mail orders NZ wide. Sorry we are not able to ship plant orders outside of New Zealand.

We like to make it as easy as possible to shop with us, so feel free to phone or email us your order. You can also download an order form from above and print/handwrite/post or complete and email back to us. The details provided to us via the order form are useful in ensuring an efficient mail order process.

We will confirm via email or /phone that the plants are available and give you a final cost which includes door-to-door delivery anywhere in NZ by courier. This is not a ‘Shopping Cart’ website. We like to have personalised contact with our customers.

Plants will be sent once payment is made unless other arrangements have been made.

You are welcome to visit our nursery by appointment. Please ring the night before your visit to confirm, as we are usually working out in the nursery or garden and don’t retrieve messages until 5 or 6pm.

The minimum information we need from you

• Name of plant/s and how many
• Substitute plants should those you require be sold out (if applicable to you)
• Your name, delivery address, phone, and email if available

Transport and freight

Freight varies according to where you live and the size of your order. As a guide:

• New Plymouth / Palmerston North area - $1.50 / plant, minimum $8.
• Remainder North Island – $2.50 / plant, minimum $10.
• South Island – $4 / plant, minimum $20.
• Rural delivery – an additional $4 / box is required.

We will provide a quote for freight when we confirm your order by phone or email.

Payment options

• Direct credit to our bank account: Account details will be supplied on confirmation of order.
• Cheque: Make cheques out to Woodleigh Nursery
• Please make payment after you receive confirmation from us.

Packaging & Delivery

We use recycled cardboard cartons for packing orders, there is no charge for packaging and handling of our plants. We typically dispatch our orders on a Monday, however if the weather is extremely wet we will delay sending, to avoid compromising the packaging. Once we have confirmed your payment, your order will be shipped to you the following Mon or Tuesday if wet.

Please feel free to visit our nursery and collect your order if you wish.  We are open by appointment, please phone before coming to confirm that we will be here.

How long will it take for my plants to arrive?

We despatch orders at the start of each week (this is so plants are not left sitting in a courier depot over the weekend). We use Fastway Couriers. They will deliver your plants direct to your door, or if you live in a rural area they will liaise with your rural mail contractor who will deliver your plants directly.

• North Island orders typically arrive 1 – 2 days after despatch.
• South Island orders typically take 3 – 4 days.

Plant arrival

We dispatch our plants throughout the year.

Plants dispatched through the growing months of spring and summer will be in full leaf and may also be in flower.  At this time of the year the plants water requirements are very high.  Please ensure they are given a good soak in a bucket of water until bubbles cease to rise (no longer than 5 mins) immediately upon receiving.

Plants dispatched through the winter months will typically be in a deciduous or semi-deciduous state with few or no leaves.  There water requirements are low, however if dry when you receive them please soak in a bucket as above.

Can Woodleigh send my plants at a later date?

That’s not a problem. When you make your order, please make a note of when you would like your plants delivered in the ‘delivery details’ section at the bottom of the order form.

What happens if I order a plant and it is out of stock?

We will contact you to discuss possible alternatives or if you are after particular species / climbers etc we will let you know when they will be back in stock.

We are happy to propagate to order.

How big are the plants?

We dispatch strong plants for their container size, which we consider are good value for money. They are all grown in our own nursery and can be sent at any time of year. Most are grown in PB5 (3 litre) planter bags which are about 15cm high. We sometimes have plants available in small round or square pots (12 cm diameter) or larger round pots (22 cm diameter).

Guarantee Policy

Woodleigh Nursery only dispatches plants that meet our high quality standards and takes particular care when packing orders. All plants are believed to be correctly named and true to description, however no guarantee is given in this respect.

Should there be a problem, please contact us directly. We will ensure your satisfaction through either replacement or refund as necessary.